Fix problems downloading apps

Try the steps below if:

• Your downloads and app updates get stuck and won’t finish.
• You can’t download or install apps or games from the Google Play Store.
• You can’t download books or other content from Google Play.
• You can’t open the Google Play Store app at all.

Basic troubleshooting steps

Check your Wi-Fi or mobile data connection

Check your storage space

Check for Android system updates

Close & reopen Google Play Store

Restart your device

Check date and time setting