1. Issue: Black Screen or Frozen Phone
This is hands down the most frequent issue people run into. Though it may seem like either a blank screen or a frozen phone, it’s often the same problem — your device got stuck while it was idle.
đź’ˇ Why It Happens:
It usually comes down to your phone’s RAM (Random Access Memory), which acts like temporary workspace. RAM stores the data you’re actively using, so you can switch between apps quickly. But just like a cluttered whiteboard, if you keep piling things on without erasing anything, it becomes overloaded and messy.
Too many background tasks fill up your RAM, and eventually, your phone doesn’t know what to prioritize — that’s when it locks up or freezes.
🔧 Fix:
Clear your RAM. That’s why the first piece of tech advice is usually, “Try restarting it.” A restart wipes the RAM and lets your device start fresh.
Removable Battery Devices: Take the battery out, wait a few seconds, then reinsert it and power back on. iPhones or Sealed Devices: Hold the power button and volume down together for 10–15 seconds to force a restart (simulated battery pull).
đź’ˇ Tip: Do this at least once a week to keep things running smoothly.
2. Issue: Apps Won’t Open or Keep Crashing
Apps failing to load, freezing, or force-closing are frustrating — especially when it’s one you rely on every day.
đź’ˇ Why It Happens:
The app might need an update. Your phone’s operating system (OS) was just updated and the app isn’t fully compatible yet. In rare cases, the app has bugs that require the developer to release a fix.
🔧 Fix:
Check for Updates: On Android, go to Google Play Store > My Apps & Games On iPhone, go to App Store > Profile Icon > Scroll for updates Restart Your Phone: This can clear out minor glitches. Reinstall the App: Make sure your data (game progress, notes, etc.) is backed up — usually with a login or cloud sync. Uninstall the app, restart your phone, then reinstall it.
If it still doesn’t work, check the developer’s website or search online forums — many apps have user communities or help sections.
3. Issue: Phone Won’t Charge or Battery Drains Fast
A non-charging phone is panic-inducing, but don’t assume it’s dead just yet. There are several things to test before heading to the repair shop.
đź’ˇ Why It Happens:
Four main parts might be at fault:
The charging cable (most likely culprit) The battery The charging port The internal power circuit (least likely, but most serious)
Believe it or not, charging cables are intentionally designed to fail first. Why? It’s cheaper and easier to replace a $20 cable than a $500 phone with a broken port. Constant plugging/unplugging and using your phone while charging wears down the metal connectors.
Batteries can also wear out or swell. And if the port wiggles loosely, it may have become detached from the motherboard.
🔧 Fix: Try These Steps in Order
Test the outlet and cable: Use a different wall outlet. Try a different cable and charging brick (if available). Mix and match cables and chargers to isolate which component is failing. Let it sit: Leave the phone plugged in for 30+ minutes. Some phones need time to wake up from full battery drain. Check the battery: For removable batteries: Spin it on a flat surface. If it spins like a top, it’s swollen and needs replacing. For sealed phones (like iPhones): Visit a service center for a battery test. Inspect the port: Wiggle the charger gently when it’s plugged in. If it feels loose or unstable, it might be a damaged port. If nothing works: The issue may be internal (power circuit failure). Check your warranty or insurance policy — this is not a DIY repair.
âś… Final Advice:
Don’t panic — most phone issues are fixable at home with a bit of patience. Always try to narrow down the problem using a process of elimination. Keep your phone clean, updated, and regularly restarted to prevent many of these common issues.